sizing
our sizes are not tiny and our fabric is forgiving. we think it’s best to err on the small side.
exchange policy
hyde is exchange only. we are glad to exchange any full price, unworn, unwashed merchandise within 10 days of receipt of your on-line purchase. all items returned for an exchange must be unworn and have any original tags or packaging. after 10 days, all sales are FINAL. no price adjustments. all sales final on sale merchandise. thanks for understanding.
you are responsible for any return shipping costs. hyde is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.
returns should be addressed to:
HYDE returns
26 Dobbin Street, 3rd Fl.
Brooklyn, NY 11222
back orders & out of stock
sometimes items listed on the website are out of stock or on back order. if we receive an order with an out of stock item, we will be in contact with you within 2 business days to advise you of the possible in stock date or alternate item and to request a confirmation for a back-order, an exchange or a refund.
privacy policy
hyde respects your privacy; therefore we will not sell or share any of your information with a third party. any information you provide us will remain confidential.
security
hyde processes all credit card transactions through a secure online payment gateway that encrypts your card details with Secure Socket Layer (SSL) technology. If you do not feel comfortable placing an order online, please feel free to call us, and we will help you.
shipping policy
we generally ship UPS. please provide us with a street address (UPS does NOT deliver to P.O. Boxes).
questions about your order?
email us at grace@yogahyde.com

